Chapter 7: Small Group Communication

When you think of small groups, you probably think of the much dreaded “group assignment” that you endured in high school and university. You are less likely to think of the numerous other groups to which you belong that bring more positive experiences, such as your family and friendship groups or shared-interest groups. Small groups, however, are not just entities meant to torture students; they have served a central purpose in human history and evolution. Groups make it easier for us to complete a wide variety of tasks; help us establish meaningful social bonds; and help us create, maintain, and change our sense of self (Hargie, 2011). Negative group experiences are often exacerbated by a lack of knowledge about group communication processes. We are just expected to know how to work in groups without much instruction or practice. This lack of knowledge about group communication can lead to negative group interactions, which creates a negative cycle that perpetuates further negative experiences. Fortunately, as with other areas of communication, instruction in group communication can improve people’s skills and increase people’s satisfaction with their group experiences. Effective small-group communication requires a range of skills and competencies, including active listening, clear and concise expression of ideas, constructive feedback, collaboration, and conflict resolution. The success of a small group depends on the ability of its members to communicate effectively and work together toward a shared objective. In this chapter, we will discuss the characteristics, functions, and types of group communication. Additionally, how groups develop and the dynamics of groups will also be explored.

References

Hargie, O. (2011). Skilled interpersonal interaction: Research, theory, and practice (5th ed.). Routledge.